Recent Posts

SERVPRO Is Here To Help When Fire Damage Happens 24/7!

6/1/2021 (Permalink)

Having a fire or smoke damage in your business can be overwhelming and stressful. SERVPRO of Steuben, DeKalb and LaGrange Counties have trained professionals who will ease this stress and make it "Like it never even happened." Our crew is experienced and trained in all areas and aspects of damage that fire or smoke will cause in a building.

Getting Back Up and Running

SERVPRO of Steuben, DeKalb and LaGrange Counties are also aware that for every hour we spend cleaning can be lost hours for revenue for you. We will be mindful of this and work hard to meet all expectations. Don't let your business or revenue suffer, give us a call to assist and alleviate the stress.

SERVPRO of Steuben, DeKalb and LaGrange Counties

260-665-7998

SERVPRO Tips: Training Can Make All The Difference With Fire Detection

6/1/2021 (Permalink)

SERVPRO understands that using professional equipment makes a measurable difference in reducing claims loss expense. Our employees are trained to understand the different types of smoke and their behavior. This is vital to proper restoration.

Wet Smoke- plastics and synthetics; low heat, smoldering, sticky and smeary

Dry Smoke- paper and wood; fast burning, high temperatures, dry, powdery

Protein- virtually invisible, discolors paints, extreme pungent odor

Fuel Oil Soot-furnace puff backs

Other types- tear gas, fingerprint powder, and fire extinguisher residue.

We also use professional deodorization equipment

Ultra Low Volume Foggers- will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.

Thermal Foggers- Dispense solvent based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

When Home Fires Hit - SERVPRO Is Ready To Respond & Help

6/1/2021 (Permalink)

Your home contains many of your most valuable possessions. SERVPRO of Steuben, DeKalb and LaGrange understands the trauma during this challenging time.

Contents Services

Inventory

One of the first priorities to complete an accurate inventory to help ensure you properly account for all your belongings. We provide a detailed room by room inventory of contents.

Move outs

When the structure has suffered extensive damage, everything will be relocated for cleaning and stored during repairs.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. SERVPRO of Steuben, DeKalb and LaGrange counties offer wet or dry professional cleaning.

Structural Cleaning

Ceilings and walls

We will pre- test the walls and ceilings to analyze the extent of damage. We will reduce the cost of recovery by cleaning off the light soot from walls and ceilings.

Carpet and Floor Restoration

Residue from smoke or soot will settle and can be ground into flooring. SERVPRO of Steuben, DeKalb and LaGrange has the experience, the equipment and the cleaning products to protect and clean your flooring.

Ductwork

The HVAC system will be inspected to determine if they were affected. A restoration process will be determined to properly clean and deodorize.

Deodorization

We provide specialized services that will rid your home of offensive odors left by smoke damage.

Why SERVPRO? We help you get ready for all sorts of weather!

5/18/2021 (Permalink)

We have all been there, its's cold and snowing and you are having car problems.  Follow these tips to help prepare yourself and your car for a winter storm.

  1. Start to prepare your car before Thanksgiving.  It's easy to do it before it gets cold and snowy. Better too soon than too late.
  2. Check the tire pressure at least once a month through the winter.  As it gets colder outside the air molecules get smaller and tire pressure goes down. Low tire pressure will make your car under preform. You can find the suggested PSI (pounds per square inch) on your tires or on inside the drivers' side door jam.
  3. Have your battery tested.  Nothing is worse than a dead battery when your freezing, not home or late for work.  Also, make sure you have jumper cables in case you or someone you come across need them.
  4. Check your windshield for cracks and make sure you have good windshield wipers.  The cold can make your windshield crack and obstruct your vision.  Bad wipers can cause all sorts of problems and are an easy fix.
  5. Inspect your headlights and brake lights.  If its storming or dark your car can become very hard to see and cause an accident.
  6. Make sure you have warm clothes, proper winter shoes, and a blanket in your car in case you get stuck in traffic or your car breaks down.  This could save your life
  7. ALWAYS make sure you have a couple of water bottles in your car somewhere.  No matter the time of year this could save your life or someone else's.

Follow these tips and you will be prepared for those winter storms that are bound to hit.

If disaster strikes during the cold winter months, give us a call! We are faster to any disaster and are ready to make things "Like it never even happened."

Check out our reviews and other information on GoogleFacebookYelp, and the Better Business Bureau.

SERVPRO Tips: Why Board Ups Are So Important

5/18/2021 (Permalink)

 

SERVPRO of Steuben, DeKalb and LaGrange offers board ups. Whether a tree fell on your house and created an opening in your roof or a window was shattered,  or maybe you had a  fire,  it is important to board up the opening. Secondary damage caused by not boarding up an opening is very likely. 

It is important to board up in a correct way so you do not do anymore damage to a structure. We have an in house contractor who can scope the situation and provide a board up that is accurate to your damage.

Please do not hesitate to contact us with any questions or help we could provide, we would love to help.

So give us a call! We are faster to any disaster in Steuben, DeKalb and LaGrange Counties and are ready to put our equipment, expertise and experience to work for you! 

260-665-7998

SERVPRO can help you recover after a storm

5/18/2021 (Permalink)

 

Flooding that occurs as a direct result of structural breaches caused in a storm can become a challenging obstacle for homeowners to restore. While many property owners in the area have invested in forms of flood insurance through their home coverage providers, many of these plans and policies do not cover flooding that can occur from pooling water resulting from wind-driven rain or roof vulnerabilities.

Pre-existing conditions and present weaknesses in structural elements of your property can be enough to reduce or remove coverage for storm flood damage in houses. It is essential to know the extent of your policy before you need to delve too deeply into the fine print. Our SERVPRO professionals have become a preferred restoration vendor for many insurance companies in the area, allowing us to arrive and begin evidence and documentation collection to make the claims process as efficient as possible.

Wind-driven rain is a phenomenon in which the severe conditions of the storm can force water into your home through vulnerabilities like missing shingles, broken windows, or damaged siding. Because of how critical these conditions can become when repairs are necessary, and another storm passes through, it is vital to consider not only a team that can help you to dry and protect your investment but also repair any structural damages to the property as well. We have a full team of licensed general contractors that can help with many tasks after severe weather events, including board up and tarping, tree removal, temporary fencing, and eventual full-scale reconstruction.

Addressing the pooling water in the exposed areas of your household falls to the capable functions of our electric sump pump, wet vacuums, and a combination of air movers and dehumidifiers. Working as quickly as possible to dry out the affected region of the house reduces the need for controlled demolition and build back.

Many homeowners are unfamiliar with loopholes and shortcomings in their insurance plans that can have them paying out of pocket for restoration after severe storms. Whether you need help after a disaster strikes or want to repair vulnerable areas of your home before wind-driven rain can flood your residence, our SERVPRO team can help.

Give us a call anytime!

Ask The Experts: What Shouldn't I Do After A Fire

5/18/2021 (Permalink)

 

A fire can cause so many problems. To help avoid even more issues and help for a successful restoration we have a do and don't list for you to follow until SERVPRO professionals arrive.

Do

  • To prevent soot particles from being embedded into upholstery and carpet limit movement inside the home.
  • Soot on your hands can further soil anything the person touches. Keep hands clean and soot free.
  • Place old linens on rugs, upholstery, and traffic areas.
  • If there is no electricity, clean out the fridge and freezer and prop doors open
  • If the heat if off during winter, pour RV antifreeze in sinks, toilets, and holding tanks to avoid freezing pipes and fixtures
  • Tape double layered cheesecloth over registers to prevent any particles of soot from entering or existing the HVAC system.

 Don't

  • Do not attempt to wash any walls or painted surfaces.
  • Don't attempt to shampoo carpets.
  • Do not attempt to clean any electrical appliances.
  • Do not consume any food or beverages that have been stored close to where the fire happened.
  • If the ceiling is wet, do not turn on ceiling fans.

Give us a call! We are faster to any disaster and we will make things "Like it never even happened."

Check out our reviews and other information on GoogleFacebookYelp, and the Better Business Bureau.

When water damages your business, SERVPRO can help!

5/18/2021 (Permalink)

 

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

We are faster to any disaster and are here to help things "Like it never even happened."

The Important Role Your Sump Pump Plays

5/18/2021 (Permalink)

Sump pumps keep your basement dry. The sump pump will remove the unwanted water from the structure. Sump pumps are a great solution except for when the power goes out. When a storm hits the loss of power can be a significant issue for the homeowner or business owner. One way you can help prevent your sump pump from losing power is with a battery back up.  This will make a  significant difference on if your building or home will flood. 

If you lose power and do not have a battery back up for your sump pump and are flooded  please give us a call. We are here to help. We are faster to any disaster and are ready to put our experience, expertise and equipment to work for you!

SERVPRO of Steuben, DeKalb and LaGrange 

260-665-7998

Ask The Experts: What is the water damage response plan?

4/1/2021 (Permalink)

A sudden water intrusion like a leaking pipe or the breakdown of your water tank can be a sizable inconvenience. However, this inconvenience turns into a substantial loss if not addressed quickly and using the right methods. Hiring trained water restoration technicians (WRT) to come to your home helps you limit the loss and get your home back to normal faster than DIY methods alone. 

What is SERVPRO’s Response Plan for Water Damage?

Whenever we get called for water damage restoration, we formulate a plan based on any combination of methods to help us:

  • Minimize the need for demolition
  • Repair or restore rather than replace
  • Create an optimum atmosphere for drying, such as closed drying systems 
  • Expedite restoration to have you back to your routine fast

So if water damage hits your home or business, give us a call! We are faster to any disaster and are here to get you back to "Like it never even happened."