Recent Posts

Ask The Experts: How To Stop Mold In Its Tracks!

11/11/2020 (Permalink)

Mold spores can spread throughout a structure in several ways. An HVAC system may distribute spores or occupants that may physically transmit spores from a contaminated area to parts of a building that are not yet contaminated. There are several ways to limit the spread of spores before and during mold cleanup at a building.

It may be possible to limit the spread of spores by shutting off the HVAC system. A building owner or manager should consider several factors:

  • Where the mold is growing
  • The effects of turning off the system
  • When mold cleanup will take place

Mold may be growing within the HVAC system, or ventilation may spread spores from contaminated areas to areas that are not yet contaminated. If a mold problem has developed during the warmer months, turning off air conditioning can actually intensify the problem by increasing heat and moisture levels. An indoor environmental specialist or remediation expert can recommend effective mitigation measures.

Mold spores can also spread through openings in a structure. These openings range in size and function:

  • Air supplies
  • Doors
  • Pipe chases
  • Vents

Building owners and managers can try to cover these openings and restrict access to contaminated areas prior to remediation. It is important to seal off the contaminated portion of a structure and limit airflow and movement between this area and the rest of a structure.


Mold remediation services use two types of containment for moderate or more severe contamination. Limited containment calls for a single layer of polyethylene sheeting. Full containment involves double layers of sheeting, an airlock, and a decontamination chamber.

A building owner or manager can turn off an HVAC system and cover openings to limit mold contamination. Remediation specialists may rely on containment to stop mold from spreading during mold cleanup.

We are here for you no matter how big or small the disaster

5/30/2020 (Permalink)

SERVPRO of Steuben, DeKalb and LaGrange counties is a privately owned and operated business. SERVPRO is a franchise system that we are proud to be part of. There are more than 1,700 franchises across the country. We work together to provide the resources that another SERVPRO franchise might need. No job is too big for SERVPRO.  SERVPRO also works together to respond to storms that happen all over the country. We are a privately owned and operated business but have the national resources when needed. The SERVPRO franchise system that we are a part of works together to provide the equipment and man power when needed. No job is too large. Please give us a call to assist in your large loss.

SERVPRO of Steuben, DeKalb and LaGrange counties

260-665-7998

SERVPRO Tips: Training Makes All The Difference

5/30/2020 (Permalink)

SERVPRO understands that using professional equipment makes a measurable difference in reducing claims loss expense. Our employees are trained to understand the different types of smoke and their behavior. This is vital to proper restoration.

Wet Smoke- plastics and synthetics; low heat, smoldering, sticky and smeary

Dry Smoke- paper and wood; fast burning, high temperatures, dry, powdery

Protein- virtually invisible, discolors paints, extreme pungent odor

Fuel Oil Soot-furnace puff backs

Other types- tear gas, fingerprint powder, and fire extinguisher residue.

We also use professional deodorization equipment

Ultra Low Volume Foggers- will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.

Thermal Foggers- Dispense solvent based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Frozen Weather Brings Frozen Pipes

5/30/2020 (Permalink)

When the temperatures are below zero, it is possible for your pipes to freeze. Frozen pipes can create a massive water damage in your home if the pipe breaks.  If you experience this please give us a call. A few things you can do to help prevent frozen pipes are:

  1. Drain water from sprinkler supply lines. 
  2. Remove, drain and store hoses used outdoors
  3. Close inside valves supplying outdoor hose bibs
  4. Add insulation to attics, basements, and crawl spaces
  5. Check around the home for other areas where water supply lines are located in unheated areas
  6. consider installing products made to insulate pipes such as pipe sleeves
  7. consider relocating exposed pipes to provide increased protection from freezing

If you have a water damage please give us a call. We are faster to any disaster and are ready and waiting to put our expertise, equipment and experience to work for you! 

260-665-7998

SERVPRO Tips: Why Board Ups Are So Important

5/30/2020 (Permalink)

SERVPRO of Steuben, DeKalb and LaGrange offers board ups. Whether a tree fell on your house and created an opening in your roof or a window was shattered,  or maybe you had a  fire,  it is important to board up the opening. Secondary damage caused by not boarding up an opening is very likely. 

It is important to board up in a correct way so you do not do anymore damage to a structure. We have an in house contractor who can scope the situation and provide a board up that is accurate to your damage.

Please do not hesitate to contact us with any questions or help we could provide, we would love to help.

So give us a call! We are faster to any disaster in Steuben, DeKalb and LaGrange Counties and are ready to put our equipment, expertise and experience to work for you! 

260-665-7998

SERVPRO Tips: The Important Role Your Sump Pump Plays

5/17/2020 (Permalink)

Sump pumps keep your basement dry. The sump pump will remove the unwanted water from the structure. Sump pumps are a great solution except for when the power goes out. When a storm hits the loss of power can be a significant issue for the homeowner or business owner. One way you can help prevent your sump pump from losing power is with a battery back up.  This will make a  significant difference on if your building or home will flood. 

If you lose power and do not have a battery back up for your sump pump and are flooded  please give us a call. We are here to help. We are faster to any disaster and are ready to put our experience, expertise and equipment to work for you!

SERVPRO of Steuben, DeKalb and LaGrange 

260-665-7998

SERVPRO of Steuben, Dekalb and LaGrange is here to help in this time of need

3/23/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Steuben, Dekalb and LaGrange at 260-665-7998.

Why SERVPRO? We will help make things "Like it never even happened."

3/15/2020 (Permalink)

Water damage, floods, fires, and mold contamination can occur at any time, sometimes with little notice. We all like to prepare for storms, boarding up windows and moving items to higher ground or placing sandbags. But sometimes all of the preparation is in vain. Now is the time to call in the experts and restore your home or business to its original condition, "Like it never even happened."

SERVPRO is locally owned, part of the community of providing flood damage recovery, fire, storm, and mold remediation. We can respond in less than four hours and provide a 24/7 response to our customers. We can respond to small disasters as well as more significant events with the assistance of our four connected locations in the area.

Advantages of Using SERVPRO

Every disaster is different; however, over the years, we have amassed the knowledge, the equipment, and the focus on customer satisfaction to provide high quality, trusted cleaning, remediation, and restoral services to our community. The following are some of the advantages we bring to every disaster situation:

Services for Residences and Commercial Buildings of all Sizes

Water, fire, mold and storm damage restoration

Biohazard remediation and removal

Cleaning and drying of all surfaces

Odor removal and deodorization

Vandalism restoral

Graffiti removal

Cleaning air ducts, HVAC, Sewage, Carpet and furniture, drapes and blinds and more

Equipment

Large inventory of air movers,

Extraction equipment – including wands, submersible pumps, truck-mounted pumps

Air purification machines

Dehumidifiers

Moisture sensing devices

Staging areas as needed

Leadership and Training

Locally owned and operated

IICRC trained technicians

We coordinate with contractors to minimize the time and cost required

Certification training for our employees

E-Learning tools

Continuing education focus

Response Time

24/7 response to all sizes of disasters

Crew Chief onsite within four hours

Immediate assessment – safety, equipment needs, team members required

Support for insurance claims

Don't see the services you are looking for, call us for a consultation.

Call SERVPRO today!

SERVPRO can help you recover after a storm

3/15/2020 (Permalink)

Flooding that occurs as a direct result of structural breaches caused in a storm can become a challenging obstacle for homeowners to restore. While many property owners in the area have invested in forms of flood insurance through their home coverage providers, many of these plans and policies do not cover flooding that can occur from pooling water resulting from wind-driven rain or roof vulnerabilities.

Pre-existing conditions and present weaknesses in structural elements of your property can be enough to reduce or remove coverage for storm flood damage in houses. It is essential to know the extent of your policy before you need to delve too deeply into the fine print. Our SERVPRO professionals have become a preferred restoration vendor for many insurance companies in the area, allowing us to arrive and begin evidence and documentation collection to make the claims process as efficient as possible.

Wind-driven rain is a phenomenon in which the severe conditions of the storm can force water into your home through vulnerabilities like missing shingles, broken windows, or damaged siding. Because of how critical these conditions can become when repairs are necessary, and another storm passes through, it is vital to consider not only a team that can help you to dry and protect your investment but also repair any structural damages to the property as well. We have a full team of licensed general contractors that can help with many tasks after severe weather events, including board up and tarping, tree removal, temporary fencing, and eventual full-scale reconstruction.

Addressing the pooling water in the exposed areas of your household falls to the capable functions of our electric sump pump, wet vacuums, and a combination of air movers and dehumidifiers. Working as quickly as possible to dry out the affected region of the house reduces the need for controlled demolition and build back.

Many homeowners are unfamiliar with loopholes and shortcomings in their insurance plans that can have them paying out of pocket for restoration after severe storms. Whether you need help after a disaster strikes or want to repair vulnerable areas of your home before wind-driven rain can flood your residence, our SERVPRO team can help. Give us a call anytime!

SERVPRO is here for your commercial office cleaning

3/12/2020 (Permalink)

Are you in need of cleaning for a commercial office? Possibly an industrial cleaning services? SERVPRO of Steuben, Dekalb and Lagrange can help. Water damage, mold, asbestos and fire can significantly damage your business, which could leave you feeling hopeless and in need of great help! Do you have grime and odor build up in your restaurant’s kitchen? Has it gotten out of control? No need to fret, whether it’s removing an odor problem or deep cleaning flooring or carpets, or helping with a complete disaster, you can rely on SERVPRO of Steuben, Dekalb and Lagrange to make your workspace or warehouse look its very best.

SERVPRO of Steuben, Dekalb and Lagrange  professionals offer cleaning services ranging from cleaning restaurant hoods to removing bio hazard contaminants. We have the specialized training and products to get your property back to business. As your local franchise we will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products