Recent Posts

Winter Storms & Pipes Can Be A Recipe For Disaster

2/2/2021 (Permalink)

There are certain things you can count on in life. First of all, taxes will be due every year. Secondly, everyone is born, and everyone will die. Third, if you live in Northern Indiana for more than a year or two, you will deal with extreme temperatures. Winter brings polar vortexes and sub-zero extremes, and your pipes can only take so much! 

Check out this great article by Erie Insurance on how to prevent frozen pipes! 

https://www.erieinsurance.com/blog/frozen-water-pipe-prevention

Why SERVPRO? Two words...flooded basement!

2/2/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level.

There are a number of reasons why your basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Last year there were many flooded basement due to heavy rains and overflowing creeks and rivers.

We use advanced inspection and monitoring equipment such as infrared cameras and moisture meters to determine if your home’s structure is actually dry. Touch is not a reliable method, as moisture can trap inside.

If Water Damage is not handled quickly and properly, it can cause severe damage to your home’s structure, not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

So give SERVPRO of Steuben, Dekalb and LaGrange a call! We are faster to any disaster and ready to make things "Like it never even happened."

Why SERVPRO? Because a partial loss is still a loss!

2/2/2021 (Permalink)

Your building in Steuben, Dekalb or LaGrange doesn't have to burn completely to suffer a fire loss. That doesn't mean that restoration isn't needed, though. Even if areas of your commercial property are not burned, they can still show signs of smoke or soot damage or secondary damage such as mold. Any time you have a fire in your building, you need to stay aware of four potential problems with the restoration process.

1. Insufficient Cleanup

The first call you should make after a fire is to fire restoration experts. Don't just choose the first company listed, though. Do your homework and choose certified professionals with good reviews and a good service record. Shoddy repair is not much better than no repair at all.

2. Delayed Assessment

Even if you call experts for an assessment right after the damage occurs, it may take a while for your insurance adjuster to visit the site, especially if the company has other clients with more pressing issues. If this happens, you should still hire technicians to halt any ongoing damage to your building. Make sure to document the original damage with photos or video footage and an itemized list of everything that needed repair or replacement.

3. Additional Damage

A partial fire loss often leaves sneaky problems in the building. Make sure that you have air ducts and cabinets inspected for hidden smoke damage. It is also a good idea to have the area tested for mold growth, particularly if it sustained a lot of water saturation.

4. Unmatched Finish

Another benefit of hiring quality professionals is that they restore you property to a uniform look. This often involves replacing flooring, ceiling tiles, walls or wallpaper that wasn't damaged by the fire so that the whole room looks the same. A room with matching issues should not be considered a proper restoration.

Even if a small portion of your building is affected by the fire, you still must take repairs seriously. By treating a partial loss as a complete problem, you can bypass some of the common issues that occur when only part of your building is damaged.

So give us a call! We are faster to any disaster and ready to make things "Like it never even happened."

Water Damage Will Happen, But SERVPRO Is Here For You!

1/29/2021 (Permalink)

Any home or business can suffer water damage in the basement. It might be caused by a burst pipe, a storm, a leaking appliance, a flood, or one of many other common causes of water damage. Remember this first of all: If your basement has water damage SERVPRO recommends you keep safety as your number one priority. Here are a few quick tips.

Is your house safe?
If you’re not sure, don’t take a chance. Find somewhere else to stay until you’re certain your house is safe again.

Do you have electrical or "slip and fall" hazards?
After major storms in the Steuben, Dekalb or LaGrange area, we see a lot of these hazards. Often, electrical power to even severely flooded homes is still live. A saturated environment with standing water that is close to energized electrical outlets, submerged wiring, and wet appliances is dangerous to you both during and after a flood. Slip and fall hazards include items submerged in the water that you can’t easily see and flooring area that may appear relatively dry and even but is actually uneven or wet enough to not safely support your footfall.
 
Are you only doing things you know are safe?
Some homeowners want to dig right in and start making repairs before they know the extent of the water damage and how best to fix the damage. Don’t take risks. Make a full assessment of the damage and tackle only those repairs you know how to do well.

Can you see?
If you have water damage in the basement can you see what and where you are walking on? Don't walk on or near an area that doesn't have sufficient lighting.

Are you trying to lift wet materials?
If so, be careful. When items are soaked with water they become dangerously heavy. You might also do further damage to an item that is water soaked by trying to lift or move it.

Contact A Water Removal Service
With any major basement water damage you’re wise to contact a professional water removal service like SERVPRO. You want the job done right and right away. That’s what we do. Give us a call today! 

Sewer damage and drain back up can cause serious damage to your home, but SERVPRO Is Here For You!

1/29/2021 (Permalink)

Sewer damage and drain back up can cause serious damage to your homes. They also present health risks and should only be cleaned by certified water damage professionals. SERVPRO is trained to deal with sewer damage issues.

Some examples include, but are not limited to: sewage, toilet backflows that originate from beyond the toilet trap regardless of visible content or color.

Below are some basic procedures for clean up

  1. Identify ALL safety issues
  2. Determine source or Sewer back up and get problem fixed as quickly as possible 
  3. Extract materials and/or remove all standing water
  4. Apply EPA registered disinfectant
  5. Remove and discard all contaminated porous and semi-porous structural materials included carpet and pad
  6. Measure and document all moisture levels in affected areas.
  7. Install barriers to contain damaged areas
  8. Install drying equipment 
  9. Monitor job daily.
  10. Once completely dry. Clean all areas prior to rebuild.

So give us a call! We are faster to any disaster and are ready to put our years of experience to work for you! 

Check out our reviews and other information on GoogleFacebookYelp, and the Better Business Bureau.

Are You Prepared For The Cost Of Water Damage?

1/29/2021 (Permalink)

Water damage is one of the most common and costly disasters affecting American residences, accounting for billions of dollars in losses to homeowners and renters each year. Here are some simple steps you can take right now (okay, this weekend!) that will go a long way toward preventing water damage to your home.

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged and aging shingles
  • Check downspouts. Remove accumulated debris and position downspouts to direct water away from the house
  • Check sprinklers and irrigation systems. Be sure they are not damaging the walls and foundations of the house
  • In winter, turn off and drain outside faucets to protect against frozen pipes
  • Install gutter guards to prevent clogging so that water flows easily from the roof

If you do suffer damage from a water disaster, you’ll need to act fast. Step one is to call an experienced water damage remediation company, such as SERVPRO of Steuben, Dekalb and LaGrange. We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

Ask The Experts: What is secondary damage?

1/28/2021 (Permalink)

Water damage is a serious issue that you need to deal with promptly when it happens.

There are some things you can do on your own to help while waiting for professionals and those tasks are in our previous post of do's and dont's for water damage.

If water damage is not fixed quickly can destroy the integrity of your house.

Structural Damage

The biggest problem faced by homeowners after their houses are damaged by water is structural damage. It might sound obvious, but when your house has been hit by a lot of water the whole structure can be weakened. That’s particularly true in any area where water was allowed to sit for more than a few hours.
If you have water sitting on the floors and on your walls for days, after a major catastrophe you could really be facing some serious structural issues. Hire a professional to look at your home and don’t walk on floors, else it could be very badly damaged.

Even if your home doesn’t have significant structural damage, being in a home that’s been badly damaged by water can create some other serious issues. Mold and mildew are the most common problems, and walls and floors that have been soaked by water can start growing mold in just a few hours.

So give us a call today! We are faster to any disaster and are ready to put our years of experience to work for you! 

Check out our reviews and other information on GoogleFacebookYelp, and the Better Business Bureau.

Ask The Experts: What Shouldn't I Do After A Fire

1/26/2021 (Permalink)

A fire can cause so many problems. To help avoid even more issues and help for a successful restoration we have a do and don't list for you to follow until SERVPRO professionals arrive.

Do

  • To prevent soot particles from being embedded into upholstery and carpet limit movement inside the home.
  • Soot on your hands can further soil anything the person touches. Keep hands clean and soot free.
  • Place old linens on rugs, upholstery, and traffic areas.
  • If there is no electricity, clean out the fridge and freezer and prop doors open
  • If the heat if off during winter, pour RV antifreeze in sinks, toilets, and holding tanks to avoid freezing pipes and fixtures
  • Tape double layered cheesecloth over registers to prevent any particles of soot from entering or existing the HVAC system.

 Don't

  • Do not attempt to wash any walls or painted surfaces.
  • Don't attempt to shampoo carpets.
  • Do not attempt to clean any electrical appliances.
  • Do not consume any food or beverages that have been stored close to where the fire happened.
  • If the ceiling is wet, do not turn on ceiling fans.

Give us a call! We are faster to any disaster and we will make things "Like it never even happened."

Check out our reviews and other information on GoogleFacebookYelp, and the Better Business Bureau.

Ask The Experts: How can I best prepare for a disaster?

1/26/2021 (Permalink)

Many people plan for disaster in their head, but what would you do if a fire broke out? 

  • Know how to safely operate a fire extinguisher
  • Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
  • Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  • If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
  • If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
  • If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.
  • Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

If your clothes catch on fire:

  • Stop what you’re doing.
  • Drop to the ground and cover your face if you can.
  • Roll over and over or back and forth until the flames go out. Running will only make the fire burn faster.

THEN:

Once the flames are out, cool the burned skin with water for three to five minutes. Call for medical attention. For more Fire Safety Tips call SERVPRO! We are faster to any disaster and are here to help make things "Like it never even happened."

Check out our reviews and other information on GoogleFacebookYelp, and the Better Business Bureau.

Ask The Experts: What are some good ways to prepare for the snow and cold?

1/26/2021 (Permalink)

We have all been there, its's cold and snowing and you are having car problems.  Follow these tips to help prepare yourself and your car for a winter storm.

  1. Start to prepare your car before Thanksgiving.  It's easy to do it before it gets cold and snowy. Better too soon than too late.
  2. Check the tire pressure at least once a month through the winter.  As it gets colder outside the air molecules get smaller and tire pressure goes down. Low tire pressure will make your car under preform. You can find the suggested PSI (pounds per square inch) on your tires or on inside the drivers' side door jam.
  3. Have your battery tested.  Nothing is worse than a dead battery when your freezing, not home or late for work.  Also, make sure you have jumper cables in case you or someone you come across need them.
  4. Check your windshield for cracks and make sure you have good windshield wipers.  The cold can make your windshield crack and obstruct your vision.  Bad wipers can cause all sorts of problems and are an easy fix.
  5. Inspect your headlights and brake lights.  If its storming or dark your car can become very hard to see and cause an accident.
  6. Make sure you have warm clothes, proper winter shoes, and a blanket in your car in case you get stuck in traffic or your car breaks down.  This could save your life
  7. ALWAYS make sure you have a couple of water bottles in your car somewhere.  No matter the time of year this could save your life or someone else's.

Follow these tips and you will be prepared for those winter storms that are bound to hit.

If disaster strikes during the cold winter months, give us a call! We are faster to any disaster and are ready to make things "Like it never even happened."

Check out our reviews and other information on GoogleFacebookYelp, and the Better Business Bureau.