Recent Posts

We Specialize in Flooded Basement Cleanup and Restoration

10/9/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Steuben, DeKalb or LaGrange county basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today  260-665-7998

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your homes structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home integrity. It's worth making a call to SERVPRO of Steuben, DeKalb and LaGrange  and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We are a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today! We are Ready To Help 260-665-7998

For Immediate Service in Steuben, DeKalb or LaGrange call 260-665-7998

10/9/2017 (Permalink)

SERVPRO of Steuben, DeKalb and LaGrange  provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Steuben, DeKalb or LaGrange. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 260-665-7998 Residential Services

Whether your Steuben, DeKalb or LaGrange home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Steuben, DeKalb or LaGrange commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

When Storms or Floods Hit Steuben, DeKalb or LaGrange, SERVPRO is Ready

10/9/2017 (Permalink)

SERVPRO of Steuben, DeKalb and LaGrange  specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Steuben, DeKalb or LaGrange, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 260-665-7998

Addressing The Water Damage

10/9/2017 (Permalink)

SERVPRO of Steuben, DeKalb and LaGrange counties provides restoration services for water damaged structures and contents. Excessive water and moisture in the indoor environment may pose a health risk for occupants, and water has a destructive effect on many building materials and contents. Effectively restoring a water damaged building is a valuable service to the homeowner. 

SERVPRO of Steuben, DeKalb and LaGrange counties has the knowledge and training to dry your structure out properly. Water damage is progressive.It will get worse over time. Don't hesitate to call today! 260-665-7998

The cause of your water damage can be from a variety of problems. broken water pipes, leaking water heaters, washing machine overflow, roof leaks, fire-fighting efforts during a fire, sump pump failure, flooding, sewer backup and many other sources. Whatever the case may be SERVPRO of Steuben, DeKalb, and LaGrange counties are able to help.

New Equipment, Buildings and Vehicles

10/9/2017 (Permalink)

SERVPRO of Steuben, DeKalb and LaGrange has accomplished a lot this year. 

SERVPRO of Steuben, DeKalb and LaGrange has a  brand new SERVPRO hydro-X Xtreme Xtractor! This one will be replacing an outdated version. This unit will help to extract the water from your carpet and pad. It is the most effective and efficient extraction tool on the market today. Good equipment like this helps SEREVPRO of Steuben, DeKalb, and LaGrange  to take care of your water damage and make it like it never even happened!!!!

Also, SERVPRO of Steuben, DeKalb and LaGrange just finished building a new pole barn.  This will house a new ProMaster van with a truck mount extraction unit added in. With these new additions SERVPRO of Steuben, DeKalb and LaGrange are hoping to participate in storm events around the country, have more storage space for all of our equipment, and aide in helping us expand.  

IICRC Certified Firm

10/6/2017 (Permalink)

SERVPRO of Steuben, DeKalb and LaGrange is a IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

 Present accurate information to consumers and conduct business with honesty and integrity. 

Require a technician on all jobs who has been formally trained and passed all required tests.

Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

Maintain liability insurance to protect all parties in the event of an accident.

Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Steuben, DeKalb and LaGrange

SERVPRO of Steuben, DeKalb and LaGrange specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO™s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Steuben, DeKalb, or LaGrange Home Have A Mold Problem?

5/11/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 260-665-7998

Steuben, DeKalb, and LaGrange smoke and soot cleanup

5/11/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Steuben, DeKalb, and LaGrange will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 260-665-7998

Restoring Your Steuben, DeKalb, or LaGrange Commercial Property After A Water Damage Event

5/11/2017 (Permalink)

Flooding and water damage events at Steuben, DeKalb, or LaGrange commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Steuben, DeKalb, and LaGrange counties

SERVPRO of Steuben, DeKalb, and LaGrange specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Steuben, DeKalb, and LaGrange county Water Damage Event

5/11/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Steuben, DeKalb, and LaGrange provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.


Faster To Any Size Disaster


Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Steuben, DeKalb, and LaGrange arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.


Need Emergency Service? Call Us 24/7 – 260-665-7998


Water Damage Timeline


Within Minutes



  • Water quickly spreads throughout your property, saturating everything in its path.

  • Water is absorbed into walls, floors, upholstery, and belongings.

  • Furniture finishes may bleed, causing permanent staining on carpets.

  • Photographs, books, and other paper goods start to swell and warp.


Hours 1 - 24:



  • Drywall begins to swell and break down.

  • Metal surfaces begin to tarnish.

  • Furniture begins to swell and crack.

  • Dyes and inks from cloth and paper goods spread and stain.

  • A musty odor appears.


48 Hours to 1 Week:



  • Mold and mildew may grow and spread.

  • Doors, windows, and studs swell and warp.

  • Metal begins to rust and corrode.

  • Furniture warps and shows signs of mold.

  • Paint begins to blister.

  • Wood flooring swells and warps.

  • Serious biohazard contamination is possible.


More Than 1 Week:



  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.


About SERVPRO of Steuben, DeKalb, and LaGrange


SERVPRO of Steuben, DeKalb, and LaGrange specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.